I apologize to those who read my little blog — I have not posted for some time due to computer issues.
About a month ago, my DH and I both got new HP Desktops with Windows 7 as the operating system. After making all the necessary file transfers, I got up and running and thought things were just dandy. The new desktop was much faster and I loved my much larger monitor (great for these old eyes!). Then, about two weeks ago, funky random things started happening as I was using my new PC. Things like the screen just freezing up — which caused me to go to Task Manager and force the “not responding” program to close. Over the next several days, this went to happening at weird random and unpredictable intervals to happening almost every time I went on to the Internet. And then, it also started happening when I was in other programs — including the game Solitare and even Word. And — it was getting so that Task Manager couldn’t shut down the “not responding” program — now, when it happened the entire PC locked up — and I do mean LOCKED UP! The only way out was to hold down the Power Button until the machine shut down….yep, a hard shut down.
So, last weekend I started researching this little problem. I had to use my iPad — ’cause my HP certainly wasn’t going to let me do any surfing on it. And I discovered that this is a KNOWN problem with Windows 7. I found lots of threads about this little issue — one of which had been going on in a forum for over two years. From this research, I gleaned a few helpful suggestions that I thought I might try. Now this surfing took me most of Saturday afternoon over the Memorial Day holiday. So Sunday, I decided to check out HP Technical Support and see if there was anything new or helpful about this problem. And you know what? HP had a technical article on this problem — along with a whole series of steps to follow to determine how best to fix this little issue.
Now — before anybody goes there — the first thing I did when this little problem popped up was to run my virus scanning software — I did a full scan of my hard drive. As we all know, a virus is the most likely cause of problems with your computer. My computer scan came up clean. No viruses.
So, what was the cause? It was most likely either a program I had recently installed or an update to Windows that had been automatically installed. The solution? Well, HP has a utility called “System Restore” that allows you to go back and “restore” your system to a point before that update — i.e. a time before the problem started happening. Full instructions for how to do this were given in the article. BUT — before I went forward with this, I decided to back up my files — and this took me most of Sunday afternoon. Then Monday I was able to go ahead and do the System Restore. I discovered that there had been an update to Windows just before I started experiencing my issue. So I took my system back to the point just before that update. Viola! No more freezing or locking up! Whew! problem solved.
Not sure what conclusion to draw from all of this. Clearly it is a known issue that can randomly occur with Windows 7 — but it doesn’t appear to be something that Microsoft has addressed at this point — even though it apparently has been happening to Windows 7 users since 2009. I find it interesting that HP has a solution for the problem in the form of a utility that allows you to restore the system back to a point before the problem started to happen.
Anyway — that’s my tale of woe. Now that I have a working PC, I can get to work and actually write a new post about my new vintage crochet pattern. Stop back in a couple of days — I should have the pattern ready and available.